JOB DESCRIPTION

The Contract and Billing Supervisor will lead and manage a team of contract and billing specialists who are responsible for sending invoices to clients and collecting payments.  

Supervisory Responsibilities:

• Trains and oversees employees involved in contract and billing functions.
• Directs assigned tasks and provides assistance as needed. 
• Assists with performance evaluations.

 Duties/Responsibilities:

• Oversees the preparation of statements and bills. 
• Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
• Reviews work of contract and billing staff to ensure accuracy, resolving inconsistencies as needed.
• Creates and provides a prioritized list of clients to be invoiced to team members.
• Locates, or assists in the location of hard-to-reach clients.
• Drafts and distributes weekly reports of invoicing and billing metrics.
• Advises staff on proper, legal parameters for collection practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
• Provides customer support to customers with disputes or inquiries concerning invoices or billing processes.
• Performs other related duties as assigned. 

REQUIREMENTS

• Excellent verbal and written communication skills. 
• Proficient in Microsoft Office or related software.  
• Basic understanding of collection practices and laws. 
• Excellent interpersonal and supervisory skills.
• Ability to act with discretion, tact, and professionalism in all situations.
• Ability to maintain records and produce reports.
• Extreme attention to detail.  

Education and Experience:

• Graduate of Bachelor’s degree in accounting, finance, economics, or math is highly preferred.
• At least five years of related experience is required. 

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

ADDITIONAL INFORMATION

Career Level

1-4 Years Experienced Employee

Job Type

Full-Time

Qualification

Not Specified

Years of Experience

2 years

Job Specializations

Accounting/Finance, Audit & Taxation