The Contract and Billing Supervisor will lead and manage a team of contract and billing specialists who are responsible for sending invoices to clients and collecting payments.  

Supervisory Responsibilities:

• Trains and oversees employees involved in contract and billing functions.
• Directs assigned tasks and provides assistance as needed. 
• Assists with performance evaluations.

 Duties/Responsibilities:

• Oversees the preparation of statements and bills. 
• Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
• Reviews work of contract and billing staff to ensure accuracy, resolving inconsistencies as needed.
• Creates and provides a prioritized list of clients to be invoiced to team members.
• Locates, or assists in the location of hard-to-reach clients.
• Drafts and distributes weekly reports of invoicing and billing metrics.
• Advises staff on proper, legal parameters for collection practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
• Provides customer support to customers with disputes or inquiries concerning invoices or billing processes.
• Performs other related duties as assigned.