Contract and Billing Supervisor

Posted 11 months ago


The Contract and Billing Supervisor will lead and manage a team of contract and billing specialists who are responsible for sending invoices to clients and collecting payments.  

Supervisory Responsibilities:

  • Trains and oversees employees involved in contract and billing functions.
  • Directs assigned tasks and provides assistance as needed. 
  • Assists with performance evaluations.


  • Oversees the preparation of statements and bills. 
  • Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
  • Reviews work of contract and billing staff to ensure accuracy, resolving inconsistencies as needed.
  • Creates and provides a prioritized list of clients to be invoiced to team members.
  • Locates, or assists in the location of hard-to-reach clients.
  • Drafts and distributes weekly reports of invoicing and billing metrics.
  • Advises staff on proper, legal parameters for collection practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
  • Provides customer support to customers with disputes or inquiries concerning invoices or billing processes.
  • Performs other related duties as assigned. 


  • Excellent verbal and written communication skills. 
  • Proficient in Microsoft Office or related software.  
  • Basic understanding of collection practices and laws. 
  • Excellent interpersonal and supervisory skills.
  • Ability to act with discretion, tact, and professionalism in all situations.
  • Ability to maintain records and produce reports.
  • Extreme attention to detail.  

Education and Experience:

  • Graduate of Bachelor’s degree in accounting, finance, economics, or math is highly preferred.
  • At least five years of related experience is required. 

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


Career Level

1-4 Years Experienced Employee

Job Type



Not Specified

Years of Experience

2 years

Job Specializations

Accounting/Finance, Audit & Taxation

Job Features

Job CategoryContract and Billing

Apply Online

A valid email address is required.
A valid phone number is required.